Experiencing Data Access Issue in Azure portal for Log Analytics – 06/03 – Resolved

This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Tech Community.

Final Update: Monday, 03 June 2019 13:40 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/03, 12:40 UTC. Our logs show the incident started on 06/03, 10:40 UTC and that during the 2 hours that it took to resolve the issue a few customers would have experienced issues while creating new custom logs in France Central location.
  • Root Cause: The failure was due to an authentication issue in one of our dependent services.
  • Incident Timeline: 2 Hours - 06/03, 10:40 UTC through 06/03, 12:40 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Varun

Initial Update: Monday, 03 June 2019 12:40 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers in France Central may experience issues while accessing their data in the Azure Portal.
  • Work Around: None
  • Next Update: Before 06/03 14:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Varun

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