This post has been republished via RSS; it originally appeared at: Microsoft Kaizala Blog articles.
Customer Engagement solution helps you manage your entire customer relationship lifecycle. Stay on top of mind of your customers by sending offers, promotions and updates. Be discoverable to your potential customers, let them view your business information like Brochure, Terms & Policies and your contact information. Enable your customers to send business enquiries, raise issues and provide feedback to you. All this, at the click of a button, with zero coding and through one single group. Your customer data is protected by industry leading data encryption practices. Solution is available with O365 / Kaizala Pro license.
Salient features of Customer Engagement solution:
Easy-to-setup
One single group. No development or integration required. Setup in less than 5 mins.
Increase your reach through Kaizala network
Microsoft Kaizala gives you the ability to make your business discoverable to entire Kaizala network (within 500 Kms). Connect with millions of Enterprise, SMB and Consumers.
Update all your existing customer
Run offers & promotions, introduce a new product range or update customers about a policy change, all from out of the box capabilities.
Customer Ready Information
Customers can access business information like contacts, brochure and Terms & Policies at the click of a button.
Customer Voice
Get Customer Feedback. Gather insights through polls and surveys.
Solve customer issues
Resolve customer issues and track their status.
Get Business Enquiries
Customer can send business enquiries from the solution.
Use the power of Referral & Happy customers
Expand your business through easy referral. Use QR Code or share link on social networks like WhatsApp, Facebook, LinkedIn etc.
Customizability
Easy to customize based on your needs.
Security
Best in class data protection, security and compliance.
Deployment
Refer Attached Document
Get the Kaizala Customer Engagement Solution now!
1. Login to https://manage.kaiza.la
2. Click on Business Solutions
3. Get Started with Customer Engagement
4. Update Group Name and Description
5. Create the Group to deploy the solution