Introducing Microsoft 365 Business Voice in Canada & the UK

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Today's businesses need communication and collaboration tools that are easy to use and designed to work together. That’s why we built Microsoft 365 Business Voice, a cloud-based phone system for businesses with up to 300 users that provides you with the ability to make and receive calls from any phone number. It integrates with Office 365, and together they deliver an all-in-one communication and collaboration solution. Starting today, Business Voice is available as an add-on to Microsoft 365 and Office 365 plans1 in Canada and the UK, and will be available globally in 2020.



Business Voice works wherever you do - on computers, smartphones, and desk phones. It brings together calling, meetings, and messaging into a single application, Microsoft Teams. It’s a complete, secure phone system with enterprise-grade features and reliability.


Getting started with Business Voice is easy, with a “getting started” wizard to walk you through setting up new phone numbers within minutes.  If you already have Office 365, you can set up and manage Business Voice from the same administrative console as the rest of your Office 365 services. With all your communication and collaboration tools in one place, it is easier than ever to get work done.

How to get Microsoft 365 Business Voice


Microsoft 365 Business Voice is an add-on to Microsoft 365 and Office 365 plans that include Microsoft Teams. It includes a phone system, audio conferencing, and calling plan in one package. You can also choose to use your own calling plan from a third-party provider.


You can buy Business Voice directly from Microsoft or through your current IT partner. Partners in UK and Canada may start transacting Microsoft 365 Business Voice through CSP today. Partners who have Microsoft 365 Business Voice offers currently available include: Thinktel, NuWave, and Long View Systems in Canada - and O2 (Telefonica), Rackspace and Cobweb in the UK. Additionally, these indirect providers are enabling Business Voice today for their resellers: Giacom, Ingram Micro, Tech Data Canada & UK, and Vuzion.


To learn more about Microsoft 365 Business Voice visit our product page (Canada & UK) or documentation hub. We’d love to hear your thoughts and ideas on how we can make Business Voice even better for you, so don’t hesitate to let us know in UserVoice or the Microsoft Tech Community.


1Microsoft 365 Business Voice can be added to the following plans for up to 300 users: Office 365 Business Essentials, Business Premium, A1, E1, A3, E3; and Microsoft 365 Business, A3, E3.

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