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Final Update: Tuesday, 12 November 2019 22:59 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/12, 21:00 UTC. Our logs show the incident started on 11/12, 22:20 UTC and that during the 1 hour 20 minutes that it took to resolve the issue a subset of Log Analytics customers in West Europe region might have experienced data access issues and latency in log search alerts.
We've confirmed that all systems are back to normal with no customer impact as of 11/12, 21:00 UTC. Our logs show the incident started on 11/12, 22:20 UTC and that during the 1 hour 20 minutes that it took to resolve the issue a subset of Log Analytics customers in West Europe region might have experienced data access issues and latency in log search alerts.
- Root Cause: The failure was due to dependency in one of our back end services.
- Incident Timeline: 1 Hours & 20 minutes - 11/12, 21:00 UTC through 11/12, 22:20 UTC.
-venkat