This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Tech Community.
At Microsoft Ignite 2019 in Orlando, Andrew Bybee, Principal GPM, Microsoft Teams Calling & Meeting Ecosystem at Microsoft gave us an overview of the latest developments for Compliance Recording integrations to Microsoft Teams. We also got a live demo of a recorded Microsoft Teams session.
Working with a number of customers that have recording and compliance requirements I was excited about this session. This blog provides a quick summary. You can check out the full session recording here.
What and When?
There will be a recording API and a partner ‘Certified for Microsoft Teams’ program for compliance recording solutions from partners. Limited preview in Q4 CY19, Broader customer availability early CY2020.
The following are the first partners:
Why do some organisations need compliance recording needed?
- Compliance and regulatory obligations
- Security and surveillance
- Workforce engagement (WFE)
While it is usually a subset of users that need to be recorded it is a critical feature for many organisations. Microsoft refers to this as "organisational recording".
- Allow recording of PSTN/VoIP audio, video and sharing sessions
- Recording of calls and meetings via integrated partner solutions
- Cloud-based recording with compliant regional storage to address regulated organizations
- Managed per-user via integrated Teams admin policies and tools
- Enabled for Office 365 Phone System users (via E5 or E3 Add-on)
- There will be a visual user interface notification for Teams clients and an audio notification for IP Phone and PSTN callers when users are being recorded.
- It is not silent recording, the users are aware of the recording happening
- To the users, it’s a normal call or meeting experience
- Partners will bring their own additional features around search, discovery and analysis
Check out the full session here