Experiencing Data Access Issue in Azure portal for Log Analytics – 11/28 – Resolved

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Final Update: Thursday, 28 November 2019 12:25 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/28, 12:10 UTC. Our logs show the incident started on 11/28, 10:30 UTC and that during the 1 hour & 40 minutes that it took to resolve the issue some customers experienced Data Access issue in azure portal in France Central region.
  • Root Cause: The failure was due to one of our backend service.
  • Incident Timeline:  1 Hour & 40 minutes - 11/28, 10:30 UTC through 11/28, 12:10 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Satya

Initial Update: Thursday, 28 November 2019 11:42 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience data access issue in azure portal in France Central region.
  • Work Around: None
  • Next Update: Before 11/28 16:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Satya

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