Experiencing Data Access Issue in Azure portal for Log Analytics – 03/18 – Resolved

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Final Update: Wednesday, 18 March 2020 13:44 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/18, 09:51 UTC. Our logs show the incident started on 03/18, 13:25 UTC and that during the 3 hours and 34 minutes that it took to resolve the issue some customers may have experienced Ingestion Latency, Query Failure and missed alerts in multiple regions.
  • Root Cause: The failure was due to an issue in one of our dependent services.
  • Incident Timeline: 3 Hours & 34 minutes - 03/18, 09:51 UTC through 03/18, 13:25 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Madhuri

Initial Update: Wednesday, 18 March 2020 11:17 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience  Ingestion Latency, Query Failure and missed alerts in multiple regions.
  • Work Around: None.
  • Next Update: Before 03/18 13:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Madhuri


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