Experiencing Data Access Issue in East US in Azure portal for Log Analytics – 05/08 – Resolved

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Final Update: Friday, 08 May 2020 08:29 UTC

We've confirmed that all systems are back to normal with no customer impact as of 05/08, 07:27 UTC. Our logs show the incident started on 05/08, 05:35 UTC and that during the 1 hour 52 minutes that it took to resolve the issue some of customers experienced data access issue in East US region.
  • Root Cause: The failure was due to one of our back end services.
  • Incident Timeline: 1 Hour & 52 minutes - 05/08, 05:35 UTC through M/D, 07:27 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

Initial Update: Friday, 08 May 2020 07:25 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience data access issue in East US region.
  • Work Around: None
  • Next Update: Before 05/08 11:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.

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