What’s new for Microsoft Search – Ignite 2020 Edition

This post has been republished via RSS; it originally appeared at: Microsoft Search Blog articles.

Posted at aka.ms/MicrosoftSearch/Ignite2020

 

Haven't had a chance to catch up or missed our sessions?  Don’t worry, we’ll precap and recap all of the latest news and announcements for Microsoft Search here.  Looking for our sessions?  Visit https://aka.ms/MicrosoftSearch/Ignite2020/LearnMore.

 

Click here to jump ahead.  On the go?  You can download this post as a .pdf at https://aka.ms/MicrosoftSearch/Ignite2020/DownloadBlog

 

NOTE Unless otherwise noted, features and capabilities will be available in H2 CY20.

 

Have you ever misplaced something?  Maybe it was your car keys, your favorite jewelry, or something else…  The typical process you go through is probably something like this – you ask yourself the question, “where did I put my keys” and then walk backward from where you last went, which rooms you were last in, the last you did perhaps..

 

That process is synonymous with a traditional search experience, a query and continuous refining of the query until you find what you were looking for – while this process may work for you on one occasion, it’s not consistent enough to be valuable in the future, and what if the keys you’re looking for, aren’t the ones you misplaced, but those of a roommate, partner, or someone else?

 

This is why search needs to evolve, to become more personal, more context aware, more precise, and more available, so wherever you are, whatever it is, you can find it the first time, with minimal effort, and precision.

 

Microsoft Search is the evolution of search, smarter search to help you stay in touch with what’s important and trending around you in Microsoft 365 and your connected systems.

 

Today we announced several new capabilities coming to Microsoft Search in the next few months to make search more intelligent, more productive, and more precise.

 

New Search Features

People-centric search

Microsoft Search has always put people first and at the center of search…  usually when you’re searching for information, you work from its edges to its center, in the same way we may build a puzzle.  The strength of Microsoft Search is that it allows you to find that information from the center, the person, outward. 

 

It’s people who create and curate knowledge, and we believe that allowing you to anchor on that person, their knowledge, and solve the information puzzle working outward, delivers greater precision, and a more delightful experience – because sometimes the answer you’re looking for isn’t found through a document, it’s found through a person.  People centric search allows you to scope and refine your searches, precisely, to an individual to allow you to harness your organizations collective knowledge.

 

People-centric search in Outlook mobile and SharePointPeople-centric search in Outlook mobile and SharePoint

 

Find skills and expertise

In the same way we allow you to find what you need through individual knowledge, we are expanding that experience to allow you to not only find information, but also insights and expertise.  The ability to find skills and expertise lets you home in on the individual talent in your organization to find the experts that can best help you solve a problem or complete a task. 

 

For example, for a marketing campaign, you may want to know who in your company has expertise in social media or perhaps event production.  With Microsoft Search, you’ll simply be able to ask, “who knows about social media” or “experts in event production”.  Using our machine learning algorithms, Microsoft Search can identify expertise, not only based on self-attestation – or adding skills to your own profile, but also through content understanding, through reasoning over email and documents to identify areas of expertise a person may possess based on collaborative patterns and then suggest to that person to add those discoveries to their profile.  This helps keep up to date the evolving nature of knowledge of the individuals in your organization.

 

Who Knows What in SharePointWho Knows What in SharePoint

 

Power BI search

Power BI is the Magic Quadrant Leader among analytics and business intelligence platforms and over 200,000 customers around the world use Power BI and bring 40 petabytes of data into Power BI every month and now we’re making it easier to find Power BI artifacts such as reports and dashboards, by expanding the ability to search across these artifacts in SharePoint and Office.com in addition to Bing.

 

-Source https://powerbi.microsoft.com/en-us/blog/microsoft-named-a-leader-in-gartners-2020-magic-quadrant-for-analytics-and-bi-platforms/

 

Power BI search in SharePoint and Office.comPower BI search in SharePoint and Office.com

 

Conversation search

Everywhere we look and everywhere we work, we’ll find information – and sometimes this can be overwhelming when we’re trying to put it all into context. Now we’re making it easier to find what you need, across the apps and services you’re using, where you’re working by surfacing Teams, Yammer, and Outlook conversation results in SharePoint and Office.com through a new Conversations vertical to make it easier for you to search once, across all of your organizations information.

 

Conversation search in SharePointConversation search in SharePoint

 

Image search

Leonardo da Vinci wrote that a poet would be "overcome by sleep and hunger before [being able to] describe with words what a painter is able to [depict] in an instant."  Now in Microsoft Search across SharePoint and Office.com you’ll be able to precisely find what a painter is able to depict in an instant with new image search.

 

Image search in SharePointImage search in SharePoint

 

Improved filter design and new filters

New out of the box filters will make it easier to find what you need, whether a file, presentation, page, or something else in addition to precisely searching for the most up-to-date .

 

And stay tuned for being able to use your own filters based on the refineable managed properties in the coming months.

 

Improved filter design and new filters in SharePointImproved filter design and new filters in SharePoint

 

Topic search

Finding information is awesome, organizing that information is even better. Topic answers will come later this calendar year as part of Project Cortex. Project Cortex topics uses AI to identify knowledge topics across teams and systems, and automatically organize related resources and experts to create topic pages--like Wikipedia pages for the enterprise, built by AI. Topics bring together people, content, and information and have a name, definition, description and connections to people, content (e.g. files and sites) and conversations. Topics are automatically mined from content and curated by end-users. Topics can also be created manually.

 

Topic search in SharePointTopic search in SharePoint

 

Personal query history

Search is something we use every day, a lot, and it’s hard to keep track of what you last searched for now you’ll no longer need to search for what you’ve searched for adding a new option to view and manage your personal query history. With personal query history, you'll see your recent queries as you begin typing in the search box to help you get back to insights and information you recently used or accessed so you'll no longer have to bookmark your queries or memorize the right query to get you back to where you were. Your personal query history can be managed through your Office 365 My Account settings and new My Account privacy controls allow you to delete your query history or download your query history for future reference.

 

Personal query history in Microsoft SearchPersonal query history in Microsoft Search

 

New and improved answers in Microsoft Search

Acronym answers

Did you know the world's longest acronym, according to the Guinness Book of World Records is NIIOMTPLABOPARMBETZHELBETRABSBOMONIMONKONOTDTEKHSTROMONT?

Often, we come across unfamiliar acronyms at work. Sometimes, these terms could even mean specific to different teams, projects, or organizations. Finding the meaning of acronyms at work is now easier than ever using natural language queries across Microsoft 365 apps and services. For example, you can query ‘Define DNN’, ‘What is DNN’, ‘Meaning of DNN’ etc. to see all the definitions of DNN used within your organization. Definitions are both mined from the content you have access to and curated by your organizations, Microsoft 365 administrator.

 

Acronyms answers are currently available in SharePoint and Office.com (in English) in addition to Bing.com (in English, Spanish, French, German, Portuguese, and Italian) and soon in Outlook web, Outlook mobile, Teams mobile, Office apps like Word, Excel and PowerPoint in English and additional languages.

 

Acronym answers in Microsoft Teams desktop and mobileAcronym answers in Microsoft Teams desktop and mobile

 

Acronym answers in SharePointAcronym answers in SharePoint

 

Calendar answers

Wondering when is your next product meeting or your next meeting with a colleague while you are on-the- go? Forget scrolling through your phone’s calendar to find it. You can now use voice or type in the search box and find your meetings in your favorite Outlook mobile app!

 

Want to forward a meeting to a colleague or reply to an invite with meeting notes? Forget navigating to calendar and browsing through it to find the meeting. You can now search for it right in your inbox without switching views on your large screen Outlook clients!

 

We have been working to make it easy and natural for you to find your events. No more scrolling or browsing required! You can look for a meeting/event with its <title>–, <attendee name> or <time of the meeting>. You can RSVP to the meeting, send emails or join a Teams meeting right from the answer!

 

The calendar answer is available for enterprise users on  in the US market and is soon going to be available on Outlook on the web, Outlook for Windows and Outlook for Android  with support for Microsoft Accounts and other markets.

 

Calendar Answers in Outlook for iOS and on the webCalendar Answers in Outlook for iOS and on the web

 

File answers

Search through your piles of files in Outlook just the way you think!

 

Our data suggests that a quarter of search sessions in Outlook end in users opening an attachment or a link in the email. much faster and simply natural. You can now search for files using natural syntax containing file name, author of the file, sender of the email that contains a file or just the file type across attachments you’ve received in addition to files someone shared with you on a Teams chat or your files in OneDrive For Business and SharePoint.

 

Files Answers will initially be available on and Outlook on the web in the US market with fast follow in other Outlook clients and other markets.

 

Files Answer on Outlook on the web and mobileFiles Answer on Outlook on the web and mobile

 

Making the most of Microsoft Search

Microsoft Search provides a robust set of tools you can use to make search work better for your organization and now we’re expanding the options available to you and your organization.

 

Are your employees finding what they need?  Is search working for you?  Over the next several weeks we will begin rolling out new administrative features to help you answer these questions with a new feedback loop and improved search analytics.

 

Admin feedback

One of the most common asks for Microsoft Search is to help keep its users engaged through understanding the value of results or a person’s individual search success rate.  The new feedback feature in Microsoft Search allows your employees to securely provide feedback to you, the search administrator, on the quality of their search results, suggest answers, and be a partner in the lifecycle of search in your organization.

 

Admin feedback, administrator and employee viewsAdmin feedback, administrator and employee views

Analytics

Tenant Analytics give you the tools and insights to make search great for your company.  A new Microsoft Search Insights dashboard will help admins keep employees productive with insights into what they're searching for. See top search queries run on Microsoft Search, along with an impression distribution over time for various answers.

 

Microsoft Search analytics, administrator viewMicrosoft Search analytics, administrator view

 

Making search uniquely yours

Search works best when you can personalize it to suit your unique needs.  Over the next several months, we will begin gradually allowing for greater customization of the search experience with Microsoft Search to include custom verticals and filters. You’ll be able to edit out-of-box verticals or create your own, change the way results look and add your own filters based on refinable managed properties.

 

Custom vertical in SharePointCustom vertical in SharePoint

 

In addition, a layout designer will make it even more simple to create compelling views of connector content via Adaptive Cards.

 

Microsoft Search layout designerMicrosoft Search layout designer

Search wherever you are working

Last month we began making Microsoft Search available to more apps and services in Microsoft 365 to include contextual search in Microsoft Teams and now, Microsoft Search in Windows, Outlook, and more improvements in Teams and we’re building on that work to bring Microsoft Search to more Microsoft 365 apps and services.

 

Microsoft Teams

As your organization’s use of Teams grows, so does content stored in teams, giving you a rich breadth and history of messages, files, meeting content and other organization knowledge to draw on.

 

Earlier this year we rolled out improved autosuggest results and the ability to get contextual search results in your channels or chats using CTRL + F as you enter your search terms and recently we enabled contextual search from mobile as well. The new full page immersive search results page experience in Teams will deliver on the vision to help you achieve more by finding content faster and more reliably. The experience is optimized for recognition and users will be presented with better relevance and context in the results. Filters are also easier to access allowing people to find exactly what they are looking for. We will also be bringing the power of Microsoft Search into Teams by introducing answers mined from your organization knowledge which will help users get their job done faster.

 

Microsoft Search in Microsoft TeamsMicrosoft Search in Microsoft Teams

 

Outlook

Searching is the second most popular activity behind email, and over the next several months we’ll be bringing new search innovation to help you find and discover with more accuracy, in less time.

 

Microsoft Search in Outlook mobileMicrosoft Search in Outlook mobile

 

We recognize the best search experiences are those that speak your language, can understand ambiguities, and deliver the most confident results where and when you need them. Outlook supports Microsoft Search that recognizes search queries using language you use every day to filter and narrow search results through either typing or speaking via a new microphone option in the search bar. Searching for something specific about a contact will provide an actionable result such as "John's phone number".  Search for a specific contact will use Microsoft Search services to provide relevant and actionable results rather than keywords from information from your email and calendar.  In addition, real-time updates in travel reminders, powered by Bing and more in the reminder card.

Windows

Microsoft Search is designed to meet you wherever your working, and now your desktop.  Coming soon to Windows 10, when logged in with a Work Account you’ll be able to search across your local and organizational content right from the Windows search box.

 

Microsoft Search in WindowsMicrosoft Search in Windows

 

Microsoft Office

Office is with you everywhere you go, on mobile, in the browser and on your desktop.  

 

Microsoft Search has been a part of Office.com for some time already for enterprise users, making it super simple to find apps, get back to files and access all the knowledge in the enterprise from in one place. Now the familiar Microsoft Search experience has also come to consumer Office.com.  

 

Microsoft Search in Office.comMicrosoft Search in Office.com

 

Now we’re bringing Microsoft Search to your favorite productivity apps you use every day in Microsoft 365. When you’re using Word, Excel or PowerPoint, the familiar Microsoft search box is at the top of the app, helping you be productive, and taking advantage of the knowledge of your organization and the web to help be more productive.  

 

How often have you had to dig through a document to find something because the document didn't use the exact words you had searched for? 

 

With the recent breakthroughs in deep learning techniques, you can now go beyond the common search term-based queries and get answers to your questions based on the document content, opening a whole new way of finding knowledge. For example, when you’re looking at a water quality report, you can easily answer questions like where does the city water originate from? How to reduce the amount of lead in water?  

 

By bringing the well-established web search technologies such as query and document understanding, and indexing, and adding deep learning based natural language models, we can now handle a much broader set of search queries beyond “exact match.”  

 

Microsoft Search in Microsoft WordMicrosoft Search in Microsoft Word

 

On mobile, the Office app let’s you find all your files and work on PowerPoint, Word and Excel without switching apps. When you’re on the go the app also lets you perform common tasks such as scanning QR codes, signing PDFs or transforming pictures into editable Word and Excel documents.  

 

Microsoft Search in Office mobileMicrosoft Search in Office mobile

 

 

Connecting your businesses' islands of information

Not only is the amount of information growing at exponential rates, but it is increasingly distributed – from on-premises to cloud applications.  Today we announced that Microsoft Graph connectors for Microsoft Search will be generally available later this year and the expansion of our robust ecosystem to include partners Box, Adobe, Cognizant, Go1, LumApps, Accenture, Raytion, Cognizant, and BA Insight.

 

Microsoft Graph connectors in SharePointMicrosoft Graph connectors in SharePoint

 

With Microsoft Graph connectors, you can connect disparate systems whether on-premises or in the cloud so you can find information, in context, where you’re working.

 

Along with new Microsoft Graph connectors, we’re also working hard to make Microsoft Search more integrated across Microsoft products to include Microsoft Azure.  Upcoming Microsoft Azure integration will create a ‘boundaryless’ cohesive and coherent search experience, Microsoft Search will be able to display query results from existing Azure Cognitive Search indices, such as those powering mobile, web, and custom line-of-business applications.

 

A new way to take advantage of Microsoft Search

 

Lastly, for customers who may not have an Office 365 subscription, we’re pleased to announce a new standalone Microsoft Search service so you can help your employees find information quickly and precisely.  Microsoft Search brings the best of intelligent product search to your organization, now whether integrated with Microsoft 365 or used as our new standalone service you can connect to all your applications and data platforms.  To learn more or nominate your organization for our private preview visit https://aka.ms/msftsearchstandalone.

 

Keep up-to-date with the latest Microsoft Search innovation by bookmarking our roadmap at https://www.microsoft.com/en-us/microsoft-365/roadmap?rtc=1&filters=Microsoft%20Search.

 

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