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Final Update: Sunday, 08 November 2020 14:41 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/08, 13:14 UTC. Our logs show the incident started on 11/08, 12:14 UTC and that during the 1 hours that it took to resolve the issue some of customers experienced intermittent data latency and incorrect alert activation in West Europe region.
We've confirmed that all systems are back to normal with no customer impact as of 11/08, 13:14 UTC. Our logs show the incident started on 11/08, 12:14 UTC and that during the 1 hours that it took to resolve the issue some of customers experienced intermittent data latency and incorrect alert activation in West Europe region.
- Root Cause: The failure was due to one of the backend dependent service.
- Incident Timeline: 1 Hours - 11/08, 12:14 UTC through 11/08, 13:14 UTC
-Madhav