Experiencing Data Gaps issue in Azure Portal for Many Data Types – 09/06 – Resolved

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Final Update: Monday, 06 September 2021 10:47 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/06, 10:05 UTC. Our logs show the incident started on 09/06, 08:53 UTC and that during the 1 hours 12 minutes that it took to resolve the issue some customers may have experienced data access issues and delayed or missed alerts in West Europe region. 
  • Root Cause: The failure was due to issue with one of our backend service.
  • Incident Timeline: 1 Hours & 12 minutes - 09/06, 08:53 UTC through 09/06, 10:05 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Update: Monday, 06 September 2021 09:45 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience data access issues and delayed or missed alerts in West Europe region.
  • Work Around: None
  • Next Update: Before 09/06 14:00 UTC

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