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Final Update: Thursday, 09 December 2021 11:29 UTC
We've confirmed that all systems are back to normal with no customer impact as of 12/09, 10:50 UTC. Our logs show the incident started on 12/09, 10:10 UTC and that during the 40 minutes that it took to resolve the issue some customers may have experienced issues with missed alerts or missed alerts notifications.
-Soumyajeet
We've confirmed that all systems are back to normal with no customer impact as of 12/09, 10:50 UTC. Our logs show the incident started on 12/09, 10:10 UTC and that during the 40 minutes that it took to resolve the issue some customers may have experienced issues with missed alerts or missed alerts notifications.
- Root Cause: The failure was due to some backend dependency becoming unhealthy.
- Incident Timeline: 40 minutes - 12/09, 10:10 UTC through 12/09, 10:50 UTC
-Soumyajeet