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Shelly’s Take on… Virtual In-Patient Connection Scenarios and solution overview

This post has been republished via RSS; it originally appeared at: Healthcare and Life Sciences Blog articles.

Back in 2020, the need was great to limit exposure to COVID patients because of our limited knowledge of the virus, the lack of PPE and vaccines but these patients still needed care, so a solution was urgent. Which is how our original Virtual Rounding app was created. It was great and met the needs in 2020. See the original post for an overview and sample code for the solution here.

 

Fast forward to 2023 and we have deployed this app or a version of this app to dozens of Providers across the country. As we work on each implementation, we learn new things and have learned how the solution can better meet the needs in 2023.

 

As the crisis has settled many new models of care have emerged and seem to be sticking around. Some of those are but not limited to:

 

I hope it is clear there are many reasons for a remote person to have the need to connect with a patient who is an in-patient. My attempt for the rest of this post is to share what is still relevant from the original Virtual Rounding App and what recommendations we offer to improve and make this app more scalable to more modern models of care.

 

What we love about the original app and think should be kept.

The “canvas app” which is the user interface or application the user interacts with (built on the Microsoft Power Platform). There are 2 Canvas Apps in this solution, the employee side, and the patient side.

  1. The employee side looks like this and the sample code for the Canvas app file can be found here. The primary use for this app is for an internal care team member such as a physician, nurse, Chaplin…etc. would use this app to filter and find the room the patient is located. Out of the box, this does not integrate with a practice management system, but it can if that is desired.

 

  1. The Patient Side looks like this and the sample code for the Canvas app file can be found here. The primary purpose of this app is for a patient, nurse, or family member in the room to click the join button to get into the visit.

 

What is new and we think your implementation could benefit from changing from the original design.

Switch out SharePoint List to Dataverse for your back-end data source.

Use Bookings API or the Virtual Visit API to create the meeting URL, these were not available in 2020 and a bot was used in the meeting which is no longer necessary with these new options.

In summary

I hope this is helpful and thanks for reading!

 

Please follow the aka.ms/HLSBlog for all this great content. 

Thanks for reading, Shelly Avery | Email, LinkedIn  

 

 

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