Experiencing Data Access Issue in Azure portal for Log Analytics – 02/21 – Resolved

This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Tech Community.

Final Update: Friday, 21 February 2020 17:12 UTC

We've confirmed that all systems are back to normal with no customer impact as of 02/21, 16:33 UTC. Our logs show the incident started on 02/21, 14:52 UTC and that during the 1 Hours & 41 minutes that it took to resolve the issue some customers may have experienced data access issue in West US region .
  • Root Cause: The failure was due issues with one of our dependent service.
  • Incident Timeline: 1 Hours & 41 minutes - 02/21, 14:52 UTC through 02/21, 16:33 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Anusha

Initial Update: Friday, 21 February 2020 16:50 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience data access issue in West US region .
  • Work Around: None
  • Next Update: Before 02/21 21:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Anusha

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