Drive customer engagement with the power of AI

This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Community Hub.


According to a recent IDC study commissioned by Microsoft, “For every $1 a company invests in AI, it is realizing an average return of $3.5X.” Because organizations realize a return on their AI investments within 14 months, customers are highly motivated to find partners with the necessary knowledge and skill set to deploy AI solutions today. 


The Microsoft AI Partner Training Roadshow is a single-day, in-person event focused on driving customer engagement with the power of AI. The roadshow provides an exceptional opportunity to engage with Microsoft experts, hear about the latest trends in AI from Microsoft executives, and participate in technical or sales training.  


Attend one of the six roadshow events 


The Microsoft AI Partner Training Roadshow is scheduled in six cities across the globe, so there are only a few opportunities for deep learning on Microsoft generative and responsible AI technologies, cloud-scale data, and modern application development platforms, including Azure AI services and Microsoft Copilot. 

The first event will be on March 1, 2024, in Hyderabad, India, followed by a second event in Bengaluru, India, on March 19. You don’t want to miss this opportunity. Register for an event near you. 


Acquire generative and responsible AI knowledge from Microsoft experts 


In a recent blog, Judson Althoff outlined four major opportunities where organizations can empower AI transformation:  

  • Enriching employee experience 
  • Reinventing customer engagement 
  • Reshaping business processes 
  • Bending the curve on innovation 

Microsoft is focused on developing responsible AI strategies grounded in pragmatic innovation and enabling AI transformation to meet our customers' needs. The Microsoft AI Partner Training Roadshow provides expert-led sessions and hands-on experiences to enhance your sales, pre-sales, and technical deployment capabilities across these impact areas.  


Prepare technical and sales teams for AI success 


Open to our Global Systems Integrator (GSI) and System Integrator (SI) partners, the Microsoft AI Partner Training Roadshow offers learning across multiple skill levels and interests. Alongside a keynote address by a Microsoft leader, there are four distinct learning paths for individuals with technical or sales backgrounds: 


  • Sales Excellence with Microsoft AI Services: Master skills to confidently pitch Microsoft AI solutions by diving into solution use cases, exploring responsible AI commitments, and highlighting incentives to increase customer business value. 
  • Technical Excellence with Azure AI: Build your own “Intelligent Agent” copilot to answer customer questions on products and services: Learn to build an “Intelligent Agent” that helps users find products, user profiles, and sales order information. This interactive experience features theoretical and lab sessions that prepare your technical teams to use Azure OpenAI and Azure AI Search. 
  • Technical Excellence with Azure AI: Build a scalable data estate with a custom copilot for conversational data interaction: In this hands-on track, learn how to create a payments and transactions solution. Key subjects explored include business rules for data governance, patch operations for data replication, and customizing copilots for conversational AI.   
  • Technical Excellence with Microsoft 365: Deep dive into the use and deployment of Copilot for Microsoft 365: Gain a fuller understanding of Copilot for Microsoft 365 with technical sessions on architecture, deployment, security, and compliance.  


Bridge skill gaps in AI 


Because AI is rapidly developing, there is a growing skills gap as employees work to keep up. In fact, 52% of participants of this IDC survey report that the lack of skilled workers is their biggest barrier to implementing and scaling AI. Much of the challenge isn’t simply adopting technology but also providing ample opportunities for employees to explore and learn. 

To reconcile this divide, the Microsoft AI Partner Training Roadshow is committed to providing recent, up-to-date content for participants to study during and after the event. In addition to live keynote addresses and Q&A sessions, participants will have the chance to interact with and learn from technical and sales subject matter experts on topics that span generative and responsible AI technologies, cloud-scale data, and modern application development platforms, Azure AI services, and Microsoft Copilot  


Prepare for the future 

2023 introduced the world to the power of generative AI. Businesses are ready to deploy AI-based solutions as quickly as possible. The Microsoft AI Partner Training Roadshow places developers, solution architects, implementation consultants, and sales & pre-sales consultants at the forefront of AI transformation.  

Because there will be no on-demand delivery post-event, we invite you to join us in Hyderabad, Bengaluru, or one of the other four cities across the globe that’s conveniently located near you. 


Visit the Microsoft AI Partnership Roadshow website and register today to get started. 

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