Month: May 2019

First published on TECHNET on Mar 13, 2018

Author: Tushar Pathak, with assistance from Shea Caperoon

Log collection

When opening a support i… Continue reading Need to open a ticket with CSS? Here’s the data we need…→

First published on TECHNET on Feb 22, 2018

The

Supportability

and

Digital Support

teams are pleased to announce the official launch of the

SaRA

Sign-In diagnostic for Skype for Business…. Continue reading SaRA now available for Skype for Business→

First published on TECHNET on Feb 16, 2018

The latest update for Lync Server 2013 ( July 2017 ) has the following fix

KB4023320 “Your chatroom access may be limited due to an outage” error… Continue reading Persistent Chat room lock-up and become unavailable when a user is either added/removed from the Room/Category→

First published on TECHNET on Feb 06, 2018

by Steve Schiemann

Microsoft has found that some client-side issues can arise because of anti-virus interference with normal operations. These issues include but are not limited … Continue reading Skype for Business Client-Side Anti-Virus Scanning→

First published on TECHNET on Jan 17, 2018

LYSS service in Skype for Business Server 2015, started auto-importing data from the file share assigned to the respective pool. This is done every 30 minutes. When an import fails, event … Continue reading Event ID 32099 – Attempt to automatically import a flushed file back into Storage Service encountered error→

First published on TECHNET on Nov 28, 2017

Author:

Steve Schiemann

Introduction and Background:

This writing is intended for customers currently implementing or planning for the Software Defined Networki… Continue reading SDN Interface Setup/Configuration Recommendations→

First published on TECHNET on Oct 05, 2017

Author: DJ Ball

, Senior Escalation Engineer, Microsoft CSS Support

Another day supporting Skype for Business, and another topic to discuss. Today we will look at delegation, … Continue reading Have you heard the one about he delegate who accepted the meeting request?→

First published on TECHNET on Sep 22, 2017

If your organization uses Lync Monitoring Reports, CQM you may occasionally see high glitch rate in one or more calls. Both reports typically show you calls with very high glitch rate… Continue reading High Glitch rate in QoE Report→