Support statement for supported versus allowed iOS/iPadOS versions for user-less devices

This post has been republished via RSS; it originally appeared at: Intune Customer Success articles.

As new operating system updates are released throughout the year by Apple, Intune plans to support critical functionality that comes with each new OS version. With the future release of iOS/iPadOS 16 expected later this year, we are moving to a new model for enrolling user-less devices for supported and allowed OS versions to keep enrolled devices secure and efficient.

This includes devices enrolling without user affinity (user-less devices), such as shared iPads and devices enrolling through Automated Device Enrollment (ADE) without user affinity. We highly recommend updating your organization’s devices to the most recent Apple OS version publicly available to keep your devices secure and up to date.

Supported OS versions means that user-less devices running the three most recent iOS/iPadOS versions will be fully supported by Intune. Devices running iOS/iPadOS 16.x, 15.x, and 14.x can enroll and take advantage of all Intune MDM functionality that is applicable to user-less devices, and all new eligible features will work on these devices.

Allowed OS versions means that user-less devices running a non-supported iOS/iPadOS version (within three versions of the supported versions) will be able to enroll and take advantage of Intune’s eligible features supported by the MDM protocol, but doesn’t guarantee that there won’t be breaking OS features, bugs, or issues. Devices enrolled with user affinity or apps that rely on user sign-in will continue to not be supported.


New user-less enrollments and feature support User-less supported versions User-less allowed versions

Three most recent versions (N-2):

iOS/iPadOS 14.x and later

Up to three versions below the supported version (N-5):

iOS/iPadOS 11.x and later


Additional information


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