This post has been republished via RSS; it originally appeared at: Microsoft Forms Blog articles.
We recently released a new question type, NPS® (Net Promoter Score), in Microsoft Forms. With just one NPS® question, you can easily measure customer experiences and predict business growth.
To add NPS questions to your form, click "Add question" (+), “More question types” (. . .), and then select “Net Promoter Score®”.
Questions are pre-set with NPS standards, but you can customize them if you have special requirements.
On the summary page, view overall scores and voting distribution.
Net Promoter Score, Net Promoter, and NPS are trademarks of NICE Systems, Inc., Bain and Company, Inc., and Fred Reichheld.