Microsoft Icecaps: An open-source toolkit for conversation modeling

How we act, including how we speak, is more often than not determined by the situation we find ourselves in. We wouldn’t necessarily use the same tone and language with friends during a night out bowling as we would with colleagues during an office meeting. We tailor dialogue to appropriately fit the scenario. If trained […]

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Microsoft-managed Sandbox Tier-1 (Develop and Test – Single-box) environment periodic maintenance

On a weekly basis, Microsoft may apply needed critical or security updates to the Microsoft operating system or infrastructure on Microsoft-managed Dynamics 365 Finance and Operations Sandbox Tier-1 (Develop and Test Single-box) machines. This maintenance will occur during your regional maintenance weekend window (Friday, Saturday, or Sunday). In addition to Microsoft operating system updates,

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Upscale your patient marketing to create personalized experiences

Patients are doing their best daily to make informed decisions about their healthcare as access to information becomes more readily available. Health organizations have an opportunity to capitalize on this engagement by focusing holistically on the patient journey, looking end-to-end from their care interactions to their experience as a health consumer. As the industry shifts

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Managing human capital in challenging times

Attracting, developing and retaining a high performing, engaged and diverse workforce are among the top goals of most human resources professionals. Those objectives also are why Microsoft sponsored a panel of federal government and industry HR executives to exchange best practices for managing human capital in challenging times. That forum has now resulted in a

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How data, analytics, and insights can improve customer service

What issues are your customers facing? What obstacles do customers encounter in their quest for support? How can the process improve to create a delightful customer experience and increase engagement? Forward-thinking customer service organizations explore these questions every day. Learning about your customer’s experience with support and figuring out how to create a positive experience

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IFA 2019: Lenovo unveils consumer lineup loaded with intelligent features

Ahead of the annual IFA consumer electronics show, Lenovo unveils its latest consumer lineup for 2019. Here’s a first look at the intelligent features set to debut on these new Lenovo laptops, monitors and an all-in-one desktop. Two new 13-inch Windows 10 Lenovo IdeaPad laptops provide up to 10th Generation Intel Core mobile processors and a memory upgrade of […]

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