Configuration Manager Support Articles

This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Tech Community.

First published on TECHNET on Apr 09, 2018

Authored by Brandon McMillan

Hello everyone! I often find myself providing support and troubleshooting articles to many customers and thought it would be beneficial to have a central location of links to reference. The links below cover specifically the support and troubleshooting articles for System Center Configuration Manager (ConfigMgr) 2012 and Current Branch (CB).

Please note this blog may not include all links addressing specific updates or hotfixes for ConfigMgr. I have added those links under " Additional References " which will take you directly to our System Center Configuration Manager Team Blogs. If you are interested in subscribing to our Microsoft Support Content feeds, please go to the following link and select the appropriate "Product" to retrieve the RSS or Atom feed URL:

Microsoft Support Content Updates

Last Updated: June 11th, 2019 - Added the following articles and section "Cloud Management Gateway"

Reporting stops working after you move a reporting services point or enable TLS 1.2 in Configuration Manager

Applications

How to deploy a Windows language pack as an application in Configuration Manager

https://support.microsoft.com/en-us/help/4468362/deploy-language-pack-as-application-in-configuration-manager

Tips for Troubleshooting Application Deployment Problems

https://support.microsoft.com/en-us/help/4458169/tips-for-troubleshooting-application-deployment-problems

Cloud Management Gateway

Error 403 when Configuration Manager clients try to communicate with CMG

https://support.microsoft.com/en-us/help/4503442/error-403-when-configmgr-clients-try-to-communicate-with-cmg

Content Distribution

Understanding and Troubleshooting Content Distribution in Microsoft Configuration Manager

https://support.microsoft.com/en-us/help/4000401/content-distribution-in-mcm

Data Replication Service (DRS)

Troubleshooting the Database Replication Service in Microsoft Configuration Manager

https://support.microsoft.com/en-us/help/20033/troubleshoot-database-replication-service-in-mcm

Management Point

Management points stop responding to HTTP requests with error 500.19

https://support.microsoft.com/en-us/help/4468361/management-points-stop-responding-to-http-requests-with-error-500-19

Microsoft Store for Business

Understand the ConfigMgr Management Features and Troubleshoot Issues with Microsoft Store for Business

https://support.microsoft.com/en-us/help/4010214/understand-sccm-management-features-and-troubleshoot-issues-with-msfb

Mobile Device Management

Policies that contain Android Requirement Rules are Evaluated Incorrectly

https://support.microsoft.com/en-us/help/4022061/policies-that-contain-android-requirement-rules-are-evaluated-incorrec

Operating System Deployment (OSD)

A client computer can "steal" the Configuration Manager GUID of an Unknown Computer object during imaging

https://support.microsoft.com/en-us/help/4471061/client-pc-being-imaged-steals-configuration-manager-guid

Advanced Troubleshooting for PXE Boot Issues in Configuration Manager

https://support.microsoft.com/en-us/help/4491871/advanced-troubleshooting-for-pxe-boot-issues-in-configuration-manager

ConfigMgr PXE does not work because a self-signed certificate is not created

https://support.microsoft.com/en-us/help/4469580/configmgr-pxe-does-not-work-because-no-self-signed-certificate

Enable BitLocker task fails with error 80070057 in Configuration Manager

https://support.microsoft.com/en-us/help/4474026/enable-bitlocker-task-fails-error-80070057-in-configuration-manager

Error when Managing Boot Images in System Center Configuration Manager

https://support.microsoft.com/en-us/help/4096324/error-manage-boot-images-in-system-center-configuration-manager

How to boot from a PXE server that's on a different network

https://support.microsoft.com/en-us/help/4471003/how-to-boot-from-a-pxe-server-on-a-different-network

How to get Network Captures from a Task Sequence in Windows PE

https://support.microsoft.com/en-us/help/4034393/how-to-get-network-captures-from-a-task-sequence-in-windows-pe

Troubleshoot the Install Application Task Sequence in Microsoft Configuration Manager

https://support.microsoft.com/en-us/help/18408/troubleshoot-install-application-task-sequence

Troubleshooting PXE Boot Issues in Configuration Manager

https://support.microsoft.com/en-us/help/4468612/troubleshoot-pxe-boot-issues-in-configuration-manager

Understand PXE boot in Configuration Manager

https://support.microsoft.com/en-us/help/4468601/pxe-boot-in-configuration-manager

Reporting Services

Reports don’t run in System Center 2012 R2 Configuration Manager

https://support.microsoft.com/en-us/help/3060813/reports-don-t-run-in-system-center-2012-r2-configuration-manager

Reporting stops working after you move a reporting services point or enable TLS 1.2 in Configuration Manager

https://support.microsoft.com/en-us/help/4503578/reporting-stops-after-reporting-services-point-move-or-tls-1-2-enabled

Site Updates

Error "Conversion Failed" when you upgrade to Configuration Manager version 1810

https://support.microsoft.com/en-us/help/4487768/conversion-failed-when-you-upgrade-to-configuration-manager-1810

Software Updates do not download in Configuration Manager environment if WSUS is disconnected (Version 1806)

https://support.microsoft.com/en-us/help/4465865/software-updates-do-not-download-in-configmgr-if-wsus-is-disconnected

Understand and Troubleshoot Updates and Servicing in Configuration Manager

https://support.microsoft.com/en-us/help/4490424/understand-and-troubleshoot-updates-and-servicing-in-configmgr

Software Updates

1702 Clients do not get Software Updates from Configuration Manager

https://support.microsoft.com/en-us/help/4041012/1702-clients-do-not-get-software-updates-from-configuration-manager

Complete Guide to Microsoft WSUS and ConfigMgr SUP Maintenance

http://aka.ms/wsusmaintenance

Configure Software Update Synchronization in System Center Configuration Manager

https://support.microsoft.com/en-us/help/10329/configuring-software-update-synchronization-in-system-center-configura

Error 0x800f0831 when you install an update

https://support.microsoft.com/en-us/help/4477073/error-0x800f0831-when-you-install-an-update

How to get the Software Updates Management White Paper

https://support.microsoft.com/en-us/help/4456959/how-to-get-the-software-updates-management-white-paper-for-system-cent

How to Troubleshoot Software Update Deployments in System Center 2012 Configuration Manager

https://support.microsoft.com/en-us/help/3090264/how-to-troubleshoot-software-update-deployments-in-system-center-2012

How to Troubleshoot Software Update Scan Failures in System Center 2012 Configuration Manager

https://support.microsoft.com/en-us/help/3090184/how-to-troubleshoot-software-update-scan-failures-in-system-center-201

Software Updates in Current Branch Deep Dive - Client Operations

https://support.microsoft.com/en-us/help/4346901/software-updates-in-configuration-manager-current-branch-deep-dive-cli

Software Update Management Troubleshooting in Configuration Manager

https://support.microsoft.com/en-us/help/10680/software-update-management-troubleshooting-in-configuration-manager

Software Update Maintenance in System Center 2012 Configuration Manager

https://support.microsoft.com/en-us/help/3090526/software-update-maintenance-in-system-center-2012-configuration-manage

Troubleshooting ConfigMgr 2012 Software Update Synchronization Issues

https://support.microsoft.com/en-us/help/10059/troubleshooting-configmgr-2012-software-update-synchronization-issues

Using Log Files to Track the Software Update Deployment Process in System Center 2012 Configuration Manager

https://support.microsoft.com/en-us/help/3090265/using-log-files-to-track-the-software-update-deployment-process-in-sys

SQL

After the System Center 2012 ConfigMgr SQL Site Database is moved, you cannot create a Software Update Package or Application

https://support.microsoft.com/en-us/help/3057073/after-the-system-center-2012-configmgr-sql-site-database-is-moved-you

Configuration Manager Clients do not receive policy data after you recover a Primary Site from a CAS

https://support.microsoft.com/en-us/help/4095539/recovering-a-primary-site-from-a-cas-does-not-reset-session-ids-in-sql

SQL Query Times Out or Console Slow on Certain Configuration Manager Database Queries

https://support.microsoft.com/en-us/help/3196320/sql-query-times-out-or-console-slow-on-certain-configuration-manager-d

Supported Configurations

High Availability Options for System Center Configuration Manager

https://docs.microsoft.com/en-us/sccm/protect/understand/high-availability-options

Recommended Hardware for System Center Configuration Manager

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/recommended-hardware

Site and Site System Prerequisites for System Center Configuration Manager

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/site-and-site-system-prerequisites

Size and Scale Numbers for System Center Configuration Manager

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/size-and-scale-numbers

Support for Virtualization Environments in System Center Configuration Manager

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/support-for-virtualization-environments

Support for Windows 10 as a Client and ADK

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/support-for-windows-10

Support for Windows Features and Networks

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/support-for-windows-features-and-networks

Support Policy for Making Manual Database Changes

https://support.microsoft.com/en-us/help/3106512/support-policy-for-manual-database-changes-in-a-configuration-manager

Supported Active Directory Domains for System Center Configuration Manager

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/support-for-active-directory-domains

Supported Operating Systems for Clients and Devices

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/supported-operating-systems-for-clients-and-devices

Supported Operating Systems for Site System Servers

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/supported-operating-systems-for-site-system-servers

Supported Operating Systems for System Center Configuration Manager Consoles

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/supported-operating-systems-consoles

Supported SQL Versions for System Center Configuration Manager

https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/support-for-sql-server-versions

Surface

How to Manage Surface Driver Updates in Configuration Manager

https://support.microsoft.com/en-us/help/4098906/manage-surface-driver-updates-in-configuration-manager

Windows Server Update Services (WSUS)

Additional References

Microsoft Docs
- https://docs.microsoft.com/en-us/

Microsoft Docs - System Center Configuration Manager - Find Help
- https://docs.microsoft.com/en-us/sccm/core/understand/find-help

Microsoft Lifecycle Policy - System Center Configuration Manager
- https://support.microsoft.com/en-us/lifecycle/search?alpha=system%20center%20configuration%20manager

System Center Configuration Manager TechCommunity Blog
- https://techcommunity.microsoft.com/t5/Configuration-Manager-Blog/bg-p/ConfigurationManagerBlog

System Center Configuration Manager Legacy Blogs (Retired)

I hope this resource is of value to you. Thank you!

Brandon McMillan, Premier Field Engineer

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