Experiencing Alerting failure for Metric Alerts in Log Analytics Workspaces – 12/09 – Resolved

This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Tech Community.

Final Update: Monday, 09 December 2019 18:43 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/09, 18:34 UTC. Our logs show the incident started on 12/09, 17:27 UTC and that during the 1 hour and 7 minutes that it took to resolve the issue customers could have experienced missing alerts in West Europe.
  • Root Cause: The failure was due to a bad configuration
  • Incident Timeline: 1 Hour & 7 minutes - 12/09, 17:27 UTC through 12/09, 18:34 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Eric Singleton

Update: Monday, 09 December 2019 18:08 UTC

Root cause has been isolated to a bad configuration which was impacting alerting. To address this issue we scaled out the deployment. Some customers may experience missing alerts in the West Europe Region.
  • Work Around: none
  • Next Update: Before 12/09 22:30 UTC
-Eric Singleton

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