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Final Update: Friday, 06 March 2020 03:36 UTC
We've confirmed that all systems are back to normal with no customer impact as of 03/06, 03:00 UTC. Our logs show the incident started on 05/06, 02:15 UTC and that during the 45 minutes that it took to resolve the issue some customers might have experienced data access issues in West Europe region.
-Sindhu
We've confirmed that all systems are back to normal with no customer impact as of 03/06, 03:00 UTC. Our logs show the incident started on 05/06, 02:15 UTC and that during the 45 minutes that it took to resolve the issue some customers might have experienced data access issues in West Europe region.
- Root Cause: The failure was due to issues in one of our backend services.
- Incident Timeline: 45 minutes - 03/06, 02:15 UTC through 03/06, 03:00 UTC
-Sindhu