This post has been republished via RSS; it originally appeared at: Configuration Manager Blog articles.
As members of the Microsoft Experience & Devices Customer Acceleration Team, my colleague Jason Sandys and I work with customers every day to get their Configuration Manager and Microsoft Intune environments up and running. Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment.
Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed anytime by visiting https://endpoint.microsoft.com. In addition, at the end of this post, you'll find a list of the resources we discuss in these videos to provide you with further information.
Now let's move on to troubleshooting:
- Incorrect DNS name (.mp4, 1:27)
- Communication between CMG and Configuration Manager (.mp4, 2:32)
- Internet-based client management (IBCM) vs. CMG (.mp4, 1:41)
- Missing URLs (.mp4, 2:38)
- CMG certificate (.mp4, 3:21)
- Resource providers not enabled (.mp4, 1:01)
- Registering external clients (.mp4, 3:00)
- Choosing device authentication methods (.mp4, 2:55)
Learn more
Here are links to the resources mentioned in this session:
- Microsoft Endpoint Manager tenant attach: Device sync and device actions
- What's new in Microsoft Intune
- Managing remote machines with cloud management gateway in Microsoft Endpoint Configuration Manager
- Token-based authentication for cloud management gateway
- CMG support for Configuration Manager features
- Internet access requirements for Configuration Manager
- Plan for the cloud management gateway in Configuration Manager
- Prefer cloud distribution points over distribution points
- Configure Azure services for use with Configuration Manager
- Security and privacy for the cloud management gateway
- Certificates for the cloud management gateway
- Token based authentication for cloud management gateway (Configuration Manager technical preview version 2001.2)