Experiencing Data Access Issue in Azure portal for Log Analytics – 07/11 – Resolved

This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Tech Community.

Final Update: Sunday, 11 July 2021 16:58 UTC

We've confirmed that all systems are back to normal with no customer impact as of 07/11, 15:45 UTC. Our logs show that the incident started on 07/11, 15:10 UTC and that during the 35 minutes that it took to resolve the issue some of the customers might have experienced data access issues and delayed or missed Log Search Alerts in Australia East region.
  • Root Cause: The failure was due to an issue in one of our backend services.
  • Incident Timeline: 35 minutes - 07/11, 15:10 UTC through 07/11, 15:45 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Saika

Initial Update: Sunday, 11 July 2021 16:07 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience data access issues and delayed or missed Log Search Alerts in Australia east region.
  • Work Around: None
  • Next Update: Before 07/11 18:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Soumyajeet

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