2 new Teams solutions to enhance communication and workforce management for frontline workers

Frontline workers are, and have always been, the backbone of the world economy. They are the essential workers who have kept hospitals up and running, staffed grocery stores’ curbside pick-up, and been out in the field keeping services up and running.
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Introducing the new Microsoft Teams Support Engineer Associate certification

New certification: Microsoft Teams Support Engineer Associate
We’re eager to share the good news with you that we’re launching a customer service and support (CSS) certification for a new job role: support engineer. This professional is a frontline tec… Continue reading Introducing the new Microsoft Teams Support Engineer Associate certification

Help Protect your Organization from the Inside Out with New Controls from Insider Risk Management

Hybrid work is becoming the new normal – people working in new ways, some in the office, some remote, some a fluid mix of the two. With these new ways of work, come new risks. And when you mix that with the most complex cybersecurity environment we’ve … Continue reading Help Protect your Organization from the Inside Out with New Controls from Insider Risk Management