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Final Update: Thursday, 09 September 2021 13:48 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/09, 12:50 UTC. Our logs show the incident started on 09/09, 11:55 UTC and that during the 55 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in Central India region.
-Vyom
We've confirmed that all systems are back to normal with no customer impact as of 09/09, 12:50 UTC. Our logs show the incident started on 09/09, 11:55 UTC and that during the 55 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in Central India region.
- Root Cause: The failure was due to issue with one of our backend service.
- Incident Timeline: 55 minutes - 09/09, 11:55 UTC through 09/09, 12:50 UTC
-Vyom