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Final Update: Tuesday, 09 November 2021 05:12 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/09, 04:40 UTC. Our logs show the incident started on 11/09, 04:10 UTC and that during the 30 minutes that it took to resolve the issue, some customers may have experienced intermittent data gaps and incorrect alert activation.
-Srikanth
We've confirmed that all systems are back to normal with no customer impact as of 11/09, 04:40 UTC. Our logs show the incident started on 11/09, 04:10 UTC and that during the 30 minutes that it took to resolve the issue, some customers may have experienced intermittent data gaps and incorrect alert activation.
- Root Cause: The failure was due to one of our dependent service failure.
- Incident Timeline: 30 minutes - 11/09, 04:10 UTC through 11/09, 04:40 UTC
-Srikanth