Experiencing Data Access issue in Azure Portal for Many Data Types – 11/18 – Resolved

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Final Update: Thursday, 18 November 2021 18:53 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/18, 18:00 UTC. Our logs show that the incident started on 11/18, 14:00 UTC and that during the 4 hours that it took to resolve the issue some of the customers using Application Insights and Azure Workbooks might have received failure notifications when performing service management operations - such as Create, Update, Delete for resources hosted in these regions.
  • Root Cause: The failure was due to one of the backend service became unhealthy.
  • Incident Timeline: 4 Hours - 11/18, 14:00 UTC through 11/18, 18:00 UTC
We understand that customers rely on Application Insights and Azure Workbooks as a critical service and apologize for any impact this incident caused.

-Saika

Initial Update: Thursday, 18 November 2021 18:22 UTC

We are aware of issues within Application Insights and Azure Workbooks and are actively investigating. Some customers using Application Insights and Azure Workbooks may receive failure notifications when performing service management operations - such as Create, Update, Delete for resources hosted in these regions.
  • Work Around: None
  • Next Update: Before 11/18 21:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Saika

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