Customer review: Rookout Live Debugger empowers developers to debug faster with fantastic support

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Rookout Live Debugger, a real-time debugging and data collection solution published to Azure Marketplace, empowers developers to debug effortlessly in any environment, saving hours of work and significantly reducing debugging and logging time. Developers gain the ability to debug live, remote applications without adding code or stopping the application. The solution provides enterprise-level security and performance in the cloud and on-premises, whether in development or production.


Azure Marketplace interviewed Eyal Bukchin, Platform Group Manager at Biocatch, to learn what he had to say about the product.

 

What do you like best about Rookout Live Debugger?

Rookout lets our developers get to the root cause of bugs without having to redeploy or locally recreate the environment. We found the platform extremely simple to deploy and use, and it has a great interface.

 

How has the platform helped your organization?

Using Rookout’s Live Debugger, we were able to quickly get to the root cause of issues in our code and resolve these in a fraction of the usual time.

 

How is customer service and support for Rookout Live Debugger?

When we joined, we were assigned a Customer Success Manager and a Solutions Engineer. Together, they’ve provided us with fantastic service and support for our technical and business questions. Rookout’s in-product chat allows our users to contact support while using the product. The Rookout support team provides extremely fast, and incredibly helpful responses.

 

Any recommendations to other users considering this product?

Deploy Rookout Live Debugger to all your instances and ensure that team members are familiar with the tool’s advanced features. When developers face an issue, they will be fully equipped to resolve it using Rookout.

 

What is your overall rating for this product?

5 out of 5 stars.

 

Cloud marketplaces are transforming the way businesses find, try, and deploy applications such as Rookout Live Debugger to help their digital transformation. Learn more about Azure Marketplace and find ways to discover the right application for your cloud needs on Azure.

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