Experiencing Data Access for Azure Monitor – 12/01 – Resolved

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Final Update: Wednesday, 01 December 2021 04:53 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/1, 4:27 UTC. Our logs show the incident started on 12/1, 00:36 UTC and that during the 3 hours and 51 minutes that it took to resolve the issue some customers may have experienced issues querying App service metrics within Azure monitor.
  • Root Cause: We have identified that a long range queries for metrics data in the past has reached the threshold of the metrics system.
  • Incident Timeline: 3 Hours & 51 minutes - 12/1, 00:36 UTC through 12/1, 4:27 UTC
We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused.

-Madhuri

Update: Wednesday, 01 December 2021 02:54 UTC

We are aware of issues with querying App Service metrics within Azure Monitor and are actively investigating. Some customers may experience issues querying App service metrics.
  • Work Around: Retrying queries may help
  • Next Update: Before 12/01 05:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Ian

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