This post has been republished via RSS; it originally appeared at: Microsoft Tech Community - Latest Blogs - .
Final Update: Monday, 14 February 2022 14:58 UTC
We've confirmed that all systems are back to normal with no customer impact as of 02/14, 13:30 UTC. Our logs show the incident started on 02/14, 01:30 UTC and that during the 12 hours that it took to resolve the issue, customer using Azure Monitor and ITSM services may have Tickets that weren't generated by their Alerts, in West Europe region.
-Surya
We've confirmed that all systems are back to normal with no customer impact as of 02/14, 13:30 UTC. Our logs show the incident started on 02/14, 01:30 UTC and that during the 12 hours that it took to resolve the issue, customer using Azure Monitor and ITSM services may have Tickets that weren't generated by their Alerts, in West Europe region.
- Root Cause: Issue due to backend service.
- Incident Timeline: 12 Hours - 02/14, 01:30 UTC through 02/14, 13:30 UTC
-Surya