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Addressing Kari's Law and Ray Baum's Act with Microsoft Teams phone system - MidDay Cafe LIVE! podcast recording
UPDATE: The questions that remained outstanding at the end of the session can be found below in blue text.
Monday, 2/7/2022, MidDay Café LIVE! Featured Microsoft’s Helen Guan, Chad Stout, and Jason Warkentine as they covered “Addressing Kari's Law and Ray Baum's Act with Microsoft Teams phone system.” As the popularity of Microsoft Teams continues to gain momentum helping healthcare organizations chat, collaborate, meet, and communicate so does my list of customer inquiries about how Microsoft Teams phone system address Kari's Law and RAY BAUM'S Act for multi-line telephone systems.
Questions Outstanding from Session: (Update)
- Questions were asked about emergency calling and direct routing. In regards to those questions documentation can be found here – Plan and manage emergency calling (Direct Routing)
- A number of questions were asked around issues that were a result of not leveraging VPN split-tunneling. The documentation for split tunneling can be found here – Optimize Office 365 connectivity for remote users using VPN split tunneling
- Configure dynamic emergency calling - Microsoft Teams | Microsoft Docs
- Emergency addresses for remote locations - Microsoft Teams | Microsoft Docs
- Plan and manage emergency calling - Microsoft Teams | Microsoft Docs
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My Teams Client does not have a Phone Plan, so I can’t dial 911 from my Teams Client, does this violate Kari’s Law?
As an example, I’m working from home, and my child sees me making internal calls with my co-workers. I have an emergency and my child tries to call 911 but can’t, thru MS Teams.
In this case. It is only a violation of the law if your Teams infrastructure is configured to access the Public Switched Telephone Network (PSTN) and you have not configured Teams emergency call routing policy. See: https://learn.microsoft.com/en-us/microsoftteams/manage-emergency-call-routing-policies