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Final Update: Thursday, 16 June 2022 19:07 UTC
-Vignesh
We've confirmed that all systems are back to normal with no customer impact as of 6/16, 18:07 UTC. Our logs show the incident started on 6/16, 17:44 UTC and that during the 23 minutes that it took to resolve the issue. Some customers may have experienced intermittent metrics data gaps and incorrect alert activation.
- Incident Timeline: 23 minutes - 6/16, 17:44 UTC through 6/16, 18:07 UTC
- Impacted Region: Canada-Central
- Root Cause: We have identified a throttling limit resulting in the service to experiencing an operational threshold
- Mitigation: Throttling limit was increased, allowing for the service to become healthy.
-Vignesh