Announcing Copilot in Viva Topics

This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Community Hub.

Microsoft Viva Topics applies next-generation AI to empower people with knowledge and expertise in the apps they use every day. Viva Topics automatically organizes content and expertise into related topics like projects, products, processes, and customers. Topic cards deliver knowledge just-in-time across Outlook, Microsoft Teams, and Office. And topic pages—created and updated by AI—enable experts to cultivate and share knowledge with simplicity.


This month, we’re excited to announce several new features that will free up time by making it easy for people to find information and put knowledge to work - including Copilot in Viva Topics, Teams app, and more.

 

Copilot in Viva Topics


With Copilot in Viva Topics, you can enable your organization’s existing knowledge to bring insights from public domain. You will have the ability to uncover new opportunities by summarizing complex topics across multiple connected documents, translating topic pages based on sources in other languages, and analyzing connections between seemingly disparate concepts. You can also validate audit sources to ensure accuracy and credibility – clear sources, augmentable by people.


This is expected to be available for preview in September 2023.

 

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Knowledge is accessible in multiple languages by generating content that is applicable to that language


Answers in Viva


Also powered by Viva Topics, Copilot is coming to Answers in Viva. When an employee asks a question, Copilot can help suggest additional details to improve the clarity of the question. It can also recommend existing resources and potential answers. Copilot even helps curate knowledge by providing a summary of all the replies and contributors and brings it all together into an aggregate view with FAQs, experts, and other resources.


These exciting Copilot capabilities utilizing natural language AI interfaces to improve employee experience are targeted for private preview by September of this year.

 

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Copilot can help people provide answers to questions by recommending existing resources and potential answers.

 

Viva Topics Teams app:


The new Viva Topics app in Teams will be available for all licensed Viva Topics users.
You can now use the Viva Topics app in Teams as a destination to see ‘their’ associate Topics, and knowledge managers can even access Manage Topics and the upcoming analytics tab. You will no longer have to navigate out of Teams to access their Topic Center. The app will also include new Viva components that will allow Viva Suite users to easily transition between Viva apps, submit feedback, and get support.


Updates to this feature can be tracked with Roadmap ID: 118592 and will reach GA in May 2023.


Multi-Hop queries for Related Topics


This generally available version of Related Topics adds a second layer of connections so that topics that are two degrees of connection away from the focal node are shown. Clicking on a node will expand the visualization to show more topics connected to that node.


Viva Topics in Feed


Microsoft Feed is a dedicated Feed experience in Office.com and Edge New Tab Page that helps Microsoft 365 users feel connected and up to date on the people, topics, and tasks most important to them-files, meetings, tasks, news, links, people highlights and community posts.

We have added further value to your Feed, by showing you relevant Viva Topics that are highlighted within your Feed. When a SharePoint object that is already associated with a Topic is shown in Feed items, you will be able to see a corresponding Topic to help you further understand the context and do more. Only SharePoint objects that are associated with an existing Viva Topic are highlighted with a Topic.

 

Updates to this feature can be tracked with Roadmap ID: 118063 and will reach GA in April 2023.


Viva Engage conversations and Q&A appear on Topic Card as Activity


Viva Topics will become a continuous source of information with Viva Engage conversations and Q&A associated with a topic appear on the Topic Card as new activity.

 

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Updates to this feature can be tracked with Roadmap ID: 118588 and will reach GA in May 2023.


Verified Topic badges


You can now mark published topics as verified and add a specific group of SMEs as editors to the topic. Verification helps readers identify topics with added reliability. Topics that are verified are identified by a special badge and indicate the content is reviewed for accuracy and are regularly updated by assigned editors.


Updates to this feature can be tracked with Roadmap ID: 118239 and will reach GA in April 2023.

 

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Topic engagement analytics for knowledge managers


Usage and engagement analytics showing Viva Topics adoption and value will be available to knowledge managers in a new analytics tab in topic center. Analytics will include:


• Unique user counts and Usage counts for:


o Topics activities overall
o By activities like consuming, contributing and sharing Topics


• Detailed breakdown for Topics consumption usage from Topic card, page, search, Topic center cards; Usage count details for;
• Detailed breakdown for Topics contribution activities like Editing and publishing topics, providing feedback.


Updates to this feature can be tracked with Roadmap ID: 118768 and will reach GA in May 2023.

 

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Topic Engagement Analytics for Admins

 

This update will introduce usage and engagement analytics on topics (views, edits, etc.) to the Microsoft Admin Center for Admins.


Updates to this feature can be tracked with Roadmap ID: 88699 and will reach GA in May 2023

 

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Controlling topic highlights on SharePoint


SharePoint includes a Viva Topics experience that identifies topics on SharePoint pages, news posts and automatically highlights them on the page. With this feature, page authors and editors can control which topics get highlighted on the page to ensure the messaging and styling of the content is accurate. Along with this, there will be a new dedicated space for Viva Topics within SharePoint pages. This will allow you to discover and consume all the topics on the page in a single place without scrolling to look for a highlight.


Updates to this feature can be tracked with Roadmap ID: 100245 and will reach GA in April 2023.

 

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Close

Copilot in Microsoft Viva will begin rolling out to customers later this year. In case you missed it, watch the Microsoft Viva Summit on-demand to learn more about how Viva empowers organizations with next-generation AI and data-driven insights to continuously improve workforce engagement and performance. To learn more about Copilot in Microsoft Viva, read the Microsoft 365 blog and join the new Viva Community, your destination for best practice guidance, conversations with experts, and peer-to-peer learning. 

 

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