This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Community Hub.
The powerful see-what-I-see capability of Dynamics 365 Remote Assist lets users call an expert, share their view, and annotate in space. Where before Remote Assist capabilities required a standalone mobile app or a HoloLens 2 device, now frontline workers can benefit from using the Spatial Annotations feature inside their Teams mobile app.
Turn any mobile device into a mixed reality collaboration platform
Today, frontline workers are using Teams within the Microsoft Dynamics 365 Remote Assist and Guides applications to collaborate with spatial annotations. The Remote Assist mobile app has proven to be a popular choice for workers on the go because it’s fast and easy to get anyone on a call, show them the task in front of you, and ink your space.
Now, those same workers can quickly access this core functionality directly from the Teams mobile app. For workers who are often on the move, having all their core collaboration capabilities in a single app helps make the job easier. It eliminates the need to switch apps while making sure you have all your collaboration capabilities from Teams at your fingertips.
No more context switching—stay within the flow of work
Using this feature is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users can share their view with remote participants, allowing real-time collaboration that relies on 3D annotations overlayed on physical objects to enhance comprehension.
Just like with the Remote Assist app, users can move and change angles without losing track of their annotations anchored to their environment. This advanced level of interaction empowers Teams mobile users to share insights and reduce miscommunications that could lead to rework.
Reduce app sprawl by eliminating the need to manage another app
If Teams is already a tool your company leverages to facilitate communication and collaboration, why not make that app cover more collaborative use cases for frontline workers too? IT administrators don’t need to manage another app to enable remote assistance capabilities for their mobile workforce. Bringing Spatial Annotations to the Teams mobile app means fewer apps for IT teams to provision, update, and audit. Companies can benefit from Team’s ability to support end-to-end encryption, data loss prevention, and compliance certifications, adding additional security measures that protect against unauthorized access to confidential company information.
How can I access Spatial Annotations on my mobile Teams app?
The public preview for iOS users is currently rolling out, with public preview for Android users coming later this summer. If you already have a Dynamics 365 Field Service, Dynamics 365 Guides, and/or Dynamics 365 Remote Assist license, you will be able to access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost. General availability will come later in 2024.
Infusing mixed reality capabilities into the apps workers are already using, on devices they already have in their pockets, is just one way we're working to bring mixed reality to frontline workers. We are excited to take this next step to democratize mixed reality and bring leading-edge mixed reality solutions to more people across industries.
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