Intelligent Customer Care with Bots – Part 2: Building a bot

This post has been republished via RSS; it originally appeared at: Channel 9.

There's a lot to think about when building a bot including where can I host it, how do I understand and interpret language, what do I need to do to connect it, and how can I manage a stateful conversation. In this video, we'll take a look at the Azure Bot Service, which provides cost-effective hosting with Azure Functions, integration and state management with the Bot Framework, and language understanding with LUIS (Language Understanding Intelligent Service). We also talk about how to go beyond simple interactions using the many extensibility points of the Bot Builder SDK.


James Carpinter

Zarmada - Chief Technology Officer

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