Partner support plans in Lifecycle Services

This post has been republished via RSS; it originally appeared at: MSDN Blogs.

With our latest releases, partners with an Advanced Support for Partner (ASfP) support plan are now required to link the unique ASfP Contract ID/Access ID combination in LCS. For online incidents the default PartnerSource Business Center Account no longer applies.

If you do not know your unique Contract ID/Access ID combination, reach out to your account manager (TAM or SAM).  He or she can create one for you.

To link your Contract ID/Accces ID to your account, complete the following steps:

From within a project, click Support from the main menu, and then click Manage Support plans.  Click Add contract.

Enter your Access ID and your Password or Contract ID, and then click Add contract.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.