Recent failures in servicing, database movement and upgrade

This post has been republished via RSS; it originally appeared at: MSDN Blogs.

On Monday February 18, 2019, some customers began experiencing failures for package deployment and other maintenance operations, such as database movement and upgrade triggered through Lifecycle Services (LCS) for their Dynamics 365 for Finance and Operations environments. We have been actively investigating this issue and have already made a fix that will address some of these failures. We are actively working to resolve the other failures. We will keep this post updated as soon as we have more information.

Symptoms – This may affect the maintain operations, such as apply updates, move database, upgrade, and maintenance mode. You may see increased times to complete and failures due to timeouts. This does not affect usage of the Finance and Operations client.

Mitigation – For sandbox environments, you can try using the Stop the environment and Start the environment options from the environment details page before starting any of the maintain operations noted above. If any operation fails, you can try to "resume" the failed operation from LCS. For production environments, please contact Microsoft Support.

We appreciate your patience as we work to resolve package deployments and other operations. For questions, please contact Microsoft Support.

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