Updated Diagnostic: 1:1 Call Recording Diagnostic Has a New Behavior

This post has been republished via RSS; it originally appeared at: Microsoft Tech Community - Latest Blogs - .

Hi Teams Community,

We have updated the previously released 1:1 Call Recording diagnostic to make it even more convenient:

In the case where AllowCloudRecordingForCalls is set to $false, and the user is not allowed to record 1:1 calls, the Diagnostic now returns detailed instructions on how to change that policy setting including direct links to the policy and the user in the Teams Admin portal.

Here's what it looks like in the Admin Portal (reminder, in your Admin Portal click on "need help" or under Support - New service request" - type in the shortcut Diag: Teams 1:1 Call Recording 

 

SorinDuta_0-1632988338583.png

 

Clicking on the link provided to modify the policy will launch the Teams Admin Center in a new tab and take you to the user's policy:

 

SorinDuta_1-1633596379683.png


If you prefer creating a new policy, the two links - calling policies and user profile - will take you to the respective pages in the Teams Admin Center, opening the profile page for the user that you provided in the diagnostic:

 

SorinDuta_3-1633596666015.png

 

 

SorinDuta_2-1633596595640.png

 

Please give it a try and let us know in the comments if the new behavior is helpful to you.

 

Thanks!
Microsoft Teams Support

REMEMBER: these articles are REPUBLISHED. Your best bet to get a reply is to follow the link at the top of the post to the ORIGINAL post! BUT you're more than welcome to start discussions here:

This site uses Akismet to reduce spam. Learn how your comment data is processed.