PowerApps Community Portal Part I

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This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Community Hub.

What is Community portal

The Community Portal template is a quick and easy way for a Power Apps organization to get up and run with their own community portal. The template provides a lot of nice out of the box functionality, including blog posts, forums, ideas, knowledge base articles as well as providing feedback through comments and ratings.

Setting up a community portal:

  • To create a CFT:
    • Open Power Apps  or type (http://make.powerapps.com/) in web browser.
    • On the left pane, select Create.
    • At the middle of the screen/page, select start from template > Community.

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  • For Name, enter a name (CTF_PTL).
  • For Address, enter the URL you want your user to visit to use your portal.
  • Select Create. Portal creation can take about an hour.

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You will see the message “Portal provisioning in progress. Your portal CFT_PTL is currently being provisioned and this can take time. You’ll be notified via Notifications pane once it is provisioned”.

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  • Navigate to Apps then Select Portal

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We see a portal has been created for us:

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Select Sign in on the top right, then enter information to register and complete the registration process:

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Creating a blog in CFT

To create a new blog, in the Power Apps Maker:

  • Navigate to Apps
  • select the Portal.
  • Select Settings

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  • Select Site Setting under portal setting window.

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  • Navigate to Blogs section.
  • Select Blogs
  • Select Community Blog, which is one of the blogs categories.

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  • Select Post tab.
  • Select New Blog Post to add a new blog.

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  • Give a name to your blog post.

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  • Add descriptions to your post.

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  • Ensure it is set to Published then Save and close.

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  • It will now appear on our community portal:

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To create a news and Announcements, in the Power Apps Maker:

  • Navigate to Blogs section.
  • Select Blogs
  • Select News and Announcements, which is one of the blogs categories.

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  • Select Post tab.
  • Select New Blog Post to add a new blog.

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  • Ensure it is set to Published then Save and close.

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  • It will now appear on our community portal:

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creating a new Forum in CFT!

  • go to the Dynamics 365 Portals App
  • under Community module
  •  select Forums,
  • Select New:

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  • We see the new Forum created:

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Creating Forums Thread

  • Selecting Forums, we see a list of available forums:

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Creating ideas in CFT

  • go to the Dynamics 365 Portals App
  • in the bottom left select Community
  • select Idea Forum

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Now create a new Idea under Ideas.

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Creating Knowledge Base in CFT

  • go to the Dynamics 365 Portals App
  • in the bottom left select Portals
  • Select Knowledge Articles
  • Select new.
  •  Save and close.

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To create a new Knowledge Article, go to Knowledge Articles and create a new one and save.

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Then reopen the Support Portal Issues KB

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select the (…) and then select Associate Category:

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Now in the Community Portal, you see the new Knowledge Article:

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Creating Support in CFT

You can enter new cases from within the portal:

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