Microsoft Dynamics 365 Customer Service Copilot Workshop

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This post has been republished via RSS; it originally appeared at: New blog articles in Microsoft Community Hub.

With Customer Service Copilot set to be generally available to all customers soon, attend this Dynamics 365 engineering team led workshop to learn the new capabilities, architecture, enabling customer organization, and roadmap. This 2-hr workshop is designed for solution architects, consultants, and pre-sales teams.


Come learn how you can empower agents with tools powered by next-generation AI that fuel collaboration and productivity across teams. And transform operations with automation that drives efficiency and generates outcome-based value for customers.

Date & Time – 8:00AM-10:00AM September 13th, 2023.



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